Lotus Dr.

URL link to a Lotus Notes document not resolving correctly on the iPhone

Denny Russell   March 27 2012 01:02:22 PM

I've run into an odd issue with the iPhone and a link left in an email.    Let me set up the scenario a bit.

A user has an email that has been 'stubbed' by an archiving process.  The body of the message is replaced with a footprint of text so the user can easily get to the archived document.  In a Notes client, a doclink is present and the user can click and open the message.  For web/phone, there is a full url path to the archived message as seen below...
 


If a user clicks this URL link in iNotes, the archived message is opened up and easily read as seen here...




Now below, you will see the same message on the iPhone.  When clicking on the link provided, I do not get the message to open, rather the database itself opens.  Now the user has to navigate to find the message.  Not very efficient.
 


Lotus Notes Client resolves with no issues.
iNotes resolves with no issues.
Android phones resolve with not issues.

iPhone does not work correctly.  Anyone have any ideas on this one??

• Comments [4]